Terms of service
Returns Policy
We want you to be completely happy with your purchase. If something isn’t quite right, we’re here to help.
Returns Eligibility
You may return unused items within 14 days of receiving your order for a refund or exchange.
To be eligible for a return:
- Items must be unused and in their original condition
- Items must be returned in their original packaging where possible
- Proof of purchase or order number must be provided
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Opened or used products
- Personal care or hygiene items
- Custom or made-to-order products
- Gift cards
If an item arrives damaged or faulty, please contact us as soon as possible so we can resolve the issue.
Faulty or Incorrect Items
If you receive a faulty, damaged or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- A description of the issue
- Clear photos where applicable
We’ll arrange a replacement, exchange or refund where appropriate.
How to Return an Item
To request a return, please contact our customer service team at:
wizardwashtm@gmail.com
Include your order number and details of the item(s) you wish to return.
Once your return is approved, we’ll provide return instructions.
Return Shipping
Customers are responsible for return postage costs unless:
- The item is faulty
- The wrong item was sent
- The item arrived damaged
We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.
Refunds
Once your return has been received and inspected, we’ll notify you of the outcome.
Approved refunds will be processed back to your original payment method within 5–10 working days depending on your payment provider.
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you would like a different item, size or variation, please contact us and we’ll do our best to help arrange an exchange subject to stock availability.
Contact Us
If you have any questions about returns or your order, please contact us at:
Wizard wash uk
wizardwashtm@gmail.com
Terms of Service
Overview
This website is operated by Wizard wash uk. Throughout the site, the terms “we”, “us” and “our” refer to Wizard wash uk. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
We reserve the right to update or change these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
Online Store Terms
By using this site, you confirm that:
- You are at least the age of majority in your country or region of residence
- You will not use our products for any illegal or unauthorised purpose
- You will not transmit any harmful code, viruses or malware
A breach of these Terms may result in termination of access to our services.
Products & Services
We make every effort to display products, descriptions and pricing as accurately as possible. However:
- Colours and images may vary depending on your device or screen settings
- Product availability may change without notice
- We reserve the right to limit or discontinue products at any time
We reserve the right to refuse or cancel any order where necessary, including suspected fraudulent activity or pricing errors.
Pricing & Payments
All prices shown are in British pounds and include VAT where applicable unless stated otherwise.
We reserve the right to change pricing at any time without notice.
Payment must be received in full before orders are dispatched.
Shipping & Delivery
Delivery times provided are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Couriers or postal services
- Customs processing
- Weather or events outside our control
Risk of loss passes to the customer upon delivery.
Returns & Refunds
Please refer to our Returns Policy for full details regarding returns, exchanges and refunds.
We reserve the right to refuse returns that do not meet our policy requirements.
Intellectual Property
All content on this website, including:
- Images
- Product descriptions
- Logos
- Branding
- Graphics
- Website design
is the property of Wizard wash uk and may not be copied, reproduced or used without written permission.
Accuracy of Information
We do our best to ensure all information on this website is accurate and up to date. However, we do not guarantee that all content will always be complete, current or error-free.
We reserve the right to correct any errors or omissions without prior notice.
Third-Party Links
Certain content or services may include links to third-party websites. We are not responsible for the content, policies or practices of any third-party websites.
Use of third-party sites is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Wizard wash uk shall not be liable for:
- Indirect or consequential losses
- Loss of profits or data
- Delays or interruptions to service
- Damages resulting from use of the website or products
Nothing in these Terms excludes liability where it would be unlawful to do so.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of United Kingdom.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that country.
Contact Information
Questions about the Terms of Service should be sent to:
Returns Policy
We want you to be completely happy with your purchase. If something isn’t quite right, we’re here to help.
Returns Eligibility
You may return unused items within 14 days of receiving your order for a refund or exchange.
To be eligible for a return:
- Items must be unused and in their original condition
- Items must be returned in their original packaging where possible
- Proof of purchase or order number must be provided
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Opened or used products
- Personal care or hygiene items
- Custom or made-to-order products
- Gift cards
If an item arrives damaged or faulty, please contact us as soon as possible so we can resolve the issue.
Faulty or Incorrect Items
If you receive a faulty, damaged or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- A description of the issue
- Clear photos where applicable
We’ll arrange a replacement, exchange or refund where appropriate.
How to Return an Item
To request a return, please contact our customer service team at:
[your email address]
Include your order number and details of the item(s) you wish to return.
Once your return is approved, we’ll provide return instructions.
Return Shipping
Customers are responsible for return postage costs unless:
- The item is faulty
- The wrong item was sent
- The item arrived damaged
We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.
Refunds
Once your return has been received and inspected, we’ll notify you of the outcome.
Approved refunds will be processed back to your original payment method within 5–10 working days depending on your payment provider.
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you would like a different item, size or variation, please contact us and we’ll do our best to help arrange an exchange subject to stock availability.
Contact Us
If you have any questions about returns or your order, please contact us at:
wizardwashtm@gmail.com
Wizard wash uk
Terms of Service
Overview
This website is operated by Wizard wash uk. Throughout the site, the terms “we”, “us” and “our” refer to Wizard wash uk. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
We reserve the right to update or change these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
Online Store Terms
By using this site, you confirm that:
- You are at least the age of majority in your country or region of residence
- You will not use our products for any illegal or unauthorised purpose
- You will not transmit any harmful code, viruses or malware
A breach of these Terms may result in termination of access to our services.
Products & Services
We make every effort to display products, descriptions and pricing as accurately as possible. However:
- Colours and images may vary depending on your device or screen settings
- Product availability may change without notice
- We reserve the right to limit or discontinue products at any time
We reserve the right to refuse or cancel any order where necessary, including suspected fraudulent activity or pricing errors.
Pricing & Payments
All prices shown are in Pounds and include VAT where applicable unless stated otherwise.
We reserve the right to change pricing at any time without notice.
Payment must be received in full before orders are dispatched.
Shipping & Delivery
Delivery times provided are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Couriers or postal services
- Customs processing
- Weather or events outside our control
Risk of loss passes to the customer upon delivery.
Returns & Refunds
Please refer to our Returns Policy for full details regarding returns, exchanges and refunds.
We reserve the right to refuse returns that do not meet our policy requirements.
Intellectual Property
All content on this website, including:
- Images
- Product descriptions
- Logos
- Branding
- Graphics
- Website design
is the property of Wizard wash uk and may not be copied, reproduced or used without written permission.
Accuracy of Information
We do our best to ensure all information on this website is accurate and up to date. However, we do not guarantee that all content will always be complete, current or error-free.
We reserve the right to correct any errors or omissions without prior notice.
Third-Party Links
Certain content or services may include links to third-party websites. We are not responsible for the content, policies or practices of any third-party websites.
Use of third-party sites is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Wizard wash uk shall not be liable for:
- Indirect or consequential losses
- Loss of profits or data
- Delays or interruptions to service
- Damages resulting from use of the website or products
Nothing in these Terms excludes liability where it would be unlawful to do so.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [your country].
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that country.
Contact Information
Questions about the Terms of Service should be sent to:
Wizard wash uk
wizardwashtm@gmail.com
7 Norwich Rd, Bournemouth BH2 5QZ
[Your Email Address]
[Your Business Address]